Legal

Policies, in plain language.

Written to match what Brakett actually does. Refund, cancellation and deposit terms for a specific service are set by the business you book with — these pages describe the platform framework.

• Privacy PolicyHow personal data is collected, used and protected — and your rights under the NDPA 2023.
• Terms of ServiceThe terms governing a business’s use of Brakett.
• Cookie PolicyThe minimum browser storage Brakett needs to work. No analytics or ad trackers.
• Security StatementHow Brakett protects business and customer data — encryption, isolation, and accountability.
• Refund PolicyHow refunds are decided and processed. Each business sets its own refund terms.
• Cancellation PolicyHow cancellations, no-shows and reschedules work.
• Deposit PolicyHow deposits and remaining balances work on bookings.