Everything to keep a customer.
Nothing you don't.
One calm place for the whole relationship — bookings, payments, follow-ups and the moment one of your customers starts to slip.
- Customers 360°
- Retention Center
- Calendar & booking
- Automatic follow-ups
- Campaigns
- Payments via Paystack
The Retention Center
Brakett watches every customer's rhythm and surfaces exactly who's slipping — at-risk, due to renew, gone quiet — and reaches out automatically to recover the revenue. It's the screen no other tool gives you.
- Spots at-risk customers before they’re gone
- Reaches out on WhatsApp automatically
- Counts the Naira you’d otherwise lose
One timeline for every customer.
Not bookings, not invoices — the person. Every appointment, payment and WhatsApp message lives on a single timeline you can read in five seconds. You always know where the relationship stands.
Follow-ups that run themselves.
There’s nothing to build — Brakett creates the follow-ups from each service’s return rhythm: a thank-you after a visit, a nudge when it’s time to return, a win-back if someone goes quiet. The busywork that keeps customers, on autopilot.
It speaks WhatsApp, like your customers do.
No new app for anyone to download. Reminders, receipts and win-backs all go out on WhatsApp — where Nigerians already book, chat and pay. Nothing for you to send — one familiar message for them.
Hi Chioma 👋 We've missed you at Glow by Ada. Enjoy 20% off your next visit this week — your spot is saved.10:24 ✓✓
Ahh thank you! Booking for Saturday 🙌10:31
Rebooked · ₦32,000 recovered
And everything else you run on.
The full toolkit — simple today, powerful as you grow.
Calendar & booking
Drag-and-drop scheduling and a booking page that replaces the DM back-and-forth.
Campaigns
Broadcast to the right segment over WhatsApp or email in seconds.
Services & programs
Appointments and multi-week programs — all as simple cards.
Payments via Paystack
Card, transfer, USSD and bank-app payments, paid out to your Nigerian bank.
Analytics & insights
See revenue, retention and customer health trend the way that matters.
Files & deliverables
Attach files to a service — delivered automatically when a customer pays.